Credit Information Terms and Conditions

This document/agreement/understanding is a computer-generated electronic record published in terms of Rule 3 of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 read with Information Technology Act, 2000 and does not require any physical or digital signatures.

Introduction

FHAI Services (OPC) Private Limited enables you (you , your , Customer) to access Your Credit Information as supplied by Credit Information Companies as defined under section 5 of Credit Information Companies (Regulation) Act, 2005 ( "Credit Bureaus" ) and/or to avail various financial products including without limitation loan facilities, credit cards etc. offered by our partner banks/NBFCs and/or other financial institutions ("Financial Institutions") . The Service consists of receipt of your Credit Information as shared by Credit Bureaus and sharing your necessary Personal Information with Financial Institutions and third party entities partnered with FHAi Services Lending Services.

Please read the following important terms and conditions carefully before taking further steps for availing this Service. If you do not agree with any of the terms and conditions entailed herein, you should not proceed with the Services. By accessing or using this Service and clicking on "Proceed" or "Submit" you agree and accept to be bound by these Terms and Conditions and Disclaimers (collectively referred to as "Credit Information T&Cs") set out herein.

DEFINITIONS

"Credit Information"

shall mean any information relating to:

  1. the amounts and the nature of loans or advances, amounts outstanding under credit cards and other credit facilities granted or to be granted, by a credit institution to any borrower;
  2. the nature of security taken or proposed to be taken by a credit institution from any borrower for credit facilities granted or proposed to be granted to him;
  3. the guarantee furnished or any other non-fund based facility granted or proposed to be granted by a credit institution for any of its borrowers;
  4. the credit worthiness of any borrower of a credit institution; or
  5. income and/or expense details of any borrower.

"Credit Score"

means the score which shall be set out in the Credit Information Report and the Credit Data Analysis Deliverables including such credit scores constituting credit scoring as defined in the credit information laws, as may be provided at the sole discretion of the Credit Bureaus, by using their tools, algorithms and devices;

"Credit Data Analysis Deliverables"

means the Credit Score, inferences, rule sets in relation to the Credit Information of the Customer computed by the Credit Bureaus by using their tools, algorithms and devices including, but not limited to, the credit history, the credit behaviour of the Customer and any other information provided in such Credit Information Report and sent to the FHAI Platform, and, the Customer's e-mail, with appropriate aggregations;

"FHAI Platform"

shall mean and include the FHAI Services mobile application and/or platform of FHAI Services (OPC) Pvt. Ltd. and/or its Affiliates.

"You/Yours"

shall mean the customers/entities availing/accessing the Services.

"Personal Information"

means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a person.

"End User Permitted Purpose"

means access of Credit Information and Personal Information by FHAI Services, use of the Credit Information (including any changes) and Personal Information in the capacity of Your authorized representative/agent for the purpose of providing You access to the said Credit Information (including any changes). This also includes use of Personal Information as well as Credit Information as accessed by FHAI Services, for the purpose of conducting any evaluation and/or assessment and/or investigation and sharing necessary Personal Information as well as results of such evaluation/assessment/investigation with Financial Institutions so that they can ascertain Your creditworthiness/eligibility/identity for offering You financial services/products. This also includes allowing FHAI Services to provide you with personalized offers and products, pursuant to your consent and authorization contained herein, in accordance with applicable laws.

General Terms and Conditions for Credit Information Service

REGISTRATION AND AUTHENTICATION

You agree that by clicking on Proceed or Submit or Continue and by providing Your details on FHAI Platform You have requested for availing the Service and have provided Your unconditional and unequivocal consent for appointing FHAI Services (OPC) Pvt. Ltd. as Your authorized representative for sharing Your details provided by You on the FHAI Platform with the Credit Bureaus and obtaining Your Credit Information from the Credit Bureaus for End User Permitted Purpose, as more particularly captured in these General Terms and Conditions for Credit Information Service (By choosing the "close window" icon, you deny to give your consent on the above mentioned point. To avoid doubt, if you do not consent to the above, you cannot avail the Services).

By availing the Services you appoint FHAI Services as Your authorized representative/agent and unequivocally and unconditionally authorize FHAI Services to instruct the Credit Bureaus...

You hereby authorize FHAI Services to do all of the following in connection with providing You the Service:

  • verify your identity and share with the Credit Bureaus certain personal information about You
  • request, receive, retain and store Your Credit Information from the Credit Bureaus, including but not limited to a copy of Your Credit Information Report, Your Credit Score at any time or multiple times, notwithstanding no Request has been raised by You for the same, till:
    • Your account with FHAI is de-activated either by Yourself or by FHAI Services (OPC) Pvt. Ltd. or affiliates
    • Such time Your Credit Information Report/Credit Score is required to be retained to satisfy the End User Permitted Purpose
    • A limited period of 6 months
    • You withdraw your consent to store or use such Credit Information Report/Credit Score, whichever is earlier

Specific Terms and Conditions for Credit Information pull from Experian

CONSENT IN RELATION TO ACCESS TO CREDIT INFORMATION THROUGH EXPERIAN

You give Your consent to FHAI Services (OPC) Pvt. Ltd. ("FHAI Services") to access Your credit information from and You agree to all the terms and conditions including Credit Information T&Cs.

In connection with submission of the application for Your credit information ("Credit Information") offered by Experian Credit Information Company Limited ("Experian") through FHAI Services (OPC) Pvt. Ltd. and delivery of the Credit Information to FHAI Services (OPC) Pvt. Ltd., You hereby acknowledge and agree to the following:

FHAI Services (OPC) Pvt. Ltd. is my lawfully appointed agent and it has agreed to be my agent for the purposes, including, without limitation, to receive the Credit Information from Experian on my behalf and use it in the manner consistent with the Credit Information Terms and Conditions and Terms and Conditions for Loan Services including End User Permitted Purpose stated therein, and FHAI Services (OPC) Pvt. Ltd. has granted its consent for being appointed for the aforesaid purpose.

Consent:

I grant my unconditional consent to FHAI Services (OPC) Pvt. Ltd. to receive the Credit Information from Experian on my behalf and use it in the manner consistent with the Credit Information and Terms and Conditions for Loan Services including End User Permitted Purpose stated therein as the case may be, and FHAI Services (OPC) Pvt. Ltd. has granted its consent for being appointed for the aforesaid purpose. I hereby represent and acknowledge that: (a) I have carefully read the Terms and Conditions of the Credit Information and Terms and Conditions for Loan Services and understood the same; or (b) the Credit Information and Terms and Conditions for Loan Services in relation to the use of the Credit Information has been agreed between me and FHAI Services (OPC) Pvt. Ltd.

I hereby expressly grant unconditional consent to, and direct, Experian to deliver and/or transfer my Credit Information to FHAI Services (OPC) Pvt. Ltd. on my behalf till the time (a) my account with FHAI Services (OPC) Pvt. Ltd. Platform is de-activated either by myself or the Company; (b) or, such time my Credit Information Report/Credit Score is required to be retained to satisfy the End User Permitted Purpose; (c) for a limited period of 6 months; or (d) I withdraw my consent to store or use such Credit Information Report/Credit Score, whichever is earlier.

I UNDERSTAND THAT THE PRODUCT IS PROVIDED ON AN "AS-IS", "AS AVAILABLE" BASIS AND EXPERIAN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ADDITIONAL TERMS

    Updated On: 01/02/2024, 17:43:49 (IST)

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